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Terms & Policies·Privacy Choices·Support & Grievances
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Terms & Consumer Policies

Upfront digital licensing terms, consumer rights, and statutory merchant disclosures.

Sandbox Mode (Test Payments Only)
Zero Recurring FeesSingle one-time payment per pack. No hidden subscriptions or unexpected debits.
7-Day Refund WindowHassle-free refunds if a study pack does not meet your learning expectations.
Anti-Dark PatternNo fake countdown timers, artificial scarcity, or deceptive opt-in checkboxes.
Seller & Merchant Information
Registered entity responsible for order fulfillment and digital delivery.
Legal EntityStudyHub Learning Pvt. Ltd.
Registered Address

Knowledge Park, Sector 62, Noida, Uttar Pradesh, 201309

Statutory Grievance Redressal
Designated redressal mechanism under the Consumer Protection (E-Commerce) Rules.
Grievance OfficerCompliance Officer
Statutory Timelines:

• Acknowledgment ticket issued within 48 hours.

• Formal review and redressal completed within .

Terms of Service & Licensing

1. Digital Purchase & Licensing Terms
How study pack entitlements, duration, and digital licenses work.

When you purchase a StudyHub Study Pack, you acquire a personal, non-exclusive, non-transferable digital license to access curated topic guides, downloadable summary PDFs, and interactive recall quizzes for the access period specified at checkout (typically 180 or 365 days).

  • Access is immediately provisioned upon payment confirmation from the authorized payment gateway.
  • Packs have fixed durations and never automatically renew or charge your payment method again.
  • All course materials are protected under copyright. Content is for your personal study and cannot be republished, mirrored, or resold.
2. Refund & Cancellation Policy
Eligibility criteria, turnaround times, and statutory remedies.

We want you to be entirely satisfied with your learning journey. Every paid study pack comes with a standard 7-day refund guarantee window starting from the transaction timestamp.

Eligible for Full Refund

© 2026 StudyHub. All rights reserved.

Privacy ChoicesHelp & GrievancesStudy Packs
30 calendar days
National Consumer Helpline (NCH Portal)
  • Change of mind within the 7-day window.
  • Accidental duplicate payment / multiple charges.
  • Technical access delivery failure unresolvable by support.
How to Submit

Navigate to My Learning → Purchase History and select Request Refund, or contact our support team. Refunds are processed to original payment source within 5–7 business days.

3. Data Retention, Portability & Account Erasure
Your rights regarding account history, personal notes, and permanent deletion.

You retain complete ownership over your learning notes, draft outlines, and progress history. You can download a complete backup of your notes anytime in JSON format from your profile settings.

Account Deletion: Initiating account deletion permanently erases your personal profile, private notes, quiz history, and enrolled progress from the active database. Minimal statutory transaction records (invoice reference, tax ledger) are retained strictly as required by tax and financial audit laws.

View Privacy Notice & ChoicesGo to Account Settings
4. Ethical Commerce & Fair Presentation
Compliance with consumer protection guidelines against deceptive design patterns.

StudyHub adheres strictly to ethical consumer standards:

  • No False Urgency: We do not show fake countdown clocks or bogus “only 2 seats remaining” banners.
  • No Drip Pricing: The price displayed on the course landing page is the final price paid at checkout.
  • No Deceptive Bundles: No pre-checked checkboxes for optional insurances, subscriptions, or unrelated addons.
  • Editorial Independence: Topic search results and category rankings are organized by academic relevance and recent updates, never influenced by paid sponsor ranking boosts.